- Terms of useRules for accessing and using the platform.
- Terms of salePurchasing plans, pricing, taxes, payment and service delivery.
- Privacy policyInformation collected, purposes, retention and your rights.
- Cookie policyCookies used, retention periods and consent management.
- Retention policyHow long accounts, reports and invoices are kept.
- Security policyEncryption, access control, logging and incident management.
- Legal noticeSite publisher, hosting and official contact details.
- DisclaimerScope of the analysis: decision support, with no guarantee of success.
- Intellectual propertyCopyright, trademarks and the licence covering your reports.
- Refund policyDigital products, exceptions and how to request a refund.
- AccessibilityOur digital accessibility commitment and how to report a barrier.
Legal and privacy enquiries
For any legal question, or to access, correct or delete your personal information, write to Viabilio's privacy officer.
We acknowledge requests within 5 business days and answer within 30 days at the latest, as required by Law 25.