Terms of Use

Viabilio offers a decision-support tool that allows entrepreneurs to assess the feasibility and viability of a business project based on their answers to a questionnaire, the context provided, and optional attachments. The service produces a score, a viability report, and an invoice.

The service is an indicative tool. The results do not constitute financial, legal, tax or investment advice, nor a guarantee of success. They do not replace an in-depth market study or professional advice.

You must be at least 18 years old and have the legal capacity to enter into a contract. By using the service on behalf of an organization, you represent that you are authorized to bind it.

You agree to:

• Provide accurate information in good faith.
• Not submit illegal or defamatory content, content that infringes copyright, or third-party personal information without authorization.
• Not attempt to access the service through unauthorized means, reverse-engineer it, or compromise its security.
• Not use the service to send abusive automated content.

We may suspend access in the event of a breach.

Démo mode works without an account: up to 10 questions and an on-screen summary, with no permanent project saved. The Individuel (35 questions per assessment) and Entreprise (50 questions per assessment) plans require an account: your projects, assessments and reports are stored securely in our cloud infrastructure and linked to the email address provided. You are responsible for keeping your credentials confidential.

Displayed prices are in Canadian dollars (CAD) and exclude taxes. Applicable taxes (GST/HST and QST, or local taxes based on your location) are calculated and collected at checkout from the billing address you provide. Payments are processed securely by Stripe. An official invoice showing the pre-tax amount, taxes and total is issued for each order.

Service delivery: once payment is confirmed, you immediately get access to the questionnaire and the features included in your plan; the dashboard is reserved for the Entreprise subscription. The viability report is generated when you complete and submit your assessment. Individuel access is a one-time payment covering a single evaluation, final once submitted, with no subscription, no automatic renewal and no dashboard access; the Entreprise subscription renews automatically until you cancel it, at any time, from your dashboard. These terms apply without prejudice to the mandatory rights granted to you by applicable laws, including any cancellation or withdrawal right they provide.

Any dissatisfaction or technical issue can be reported to admin@viabilio.com — we will review each refund request on a case-by-case basis.

The platform, the "Viabilio" brand, the scoring algorithm, the documentation, and the presentation of reports are our property or that of our licensors. You retain full ownership of the information you submit as well as the viability report and invoice generated for your project, which you may use freely in your business activities.

The viability report issued by Viabilio is an informational document confirming that a structured assessment was carried out on a given date based on the information provided. It does not bind any third party and does not constitute an official certification, a regulated label, a guarantee, or a financing decision.

To the extent permitted by law, Viabilio cannot be held liable for decisions made based on the results provided, business losses, loss of profits, or any indirect damages. Our total liability to you is capped at the amount you paid for the service over the previous 12 months.

We strive to keep the service available at all times, without guaranteeing an absence of interruptions. Maintenance operations or incidents may occur.

The processing of your data is described in our privacy policy.

We may amend these terms. The version in effect is the one published on the site at the time of your use. Significant changes will be communicated.

These terms are governed by the laws of the Province of Quebec and applicable federal laws of Canada, without regard to conflict-of-law rules. Any dispute will be submitted to the exclusive jurisdiction of the courts of the District of Montreal, subject to mandatory provisions applicable to consumers.

For any question regarding these terms, write to us at admin@viabilio.com.