Question 1

What is Viabilio for?

Accepted Answer

Viabilio objectively assesses the feasibility and viability of your business project through a structured questionnaire covering 6 key dimensions (idea, market, customers, competition, business model, resources).

Question 2

What is a SaaS, and why is Viabilio one?

Accepted Answer

A SaaS (Software as a Service) is software accessed directly online, with no installation: you simply sign in to your account from a browser and enjoy a platform that is always up to date, secure and available anywhere. Viabilio is a Québec-built SaaS: in a few minutes, the platform analyses your project and automatically generates a viability report and an invoice, on desktop, tablet and mobile.

Question 3

What is the difference between Démo, Individuel and Entreprise?

Accepted Answer

Demo mode is free, with no account and no payment: up to 10 questions, a simplified analysis and a short on-screen summary. The Individuel (CAD $29.99, taxes extra, one-time payment valid 12 months) unlocks 35 questions, the complete project evaluation, the PDF viability report and the invoice. It does not include the dashboard, a project history or any edits after the assessment. Entreprise mode (CAD $19.99/month, taxes extra) adds 50 questions per analysis, unlimited projects and edits, an advanced dashboard, full history, project and scenario comparison, a smart action plan, an AI assistant built into the report and Viabilio's most advanced features.

Question 4

How many questions are included in each plan?

Accepted Answer

Démo: up to 10 questions. Individuel: up to 35 questions per analysis. Entreprise: up to 50 questions per analysis.

Question 5

How many analyses can I run each year?

Accepted Answer

Individuel is a one-time purchase covering a single complete evaluation: one project, 35 questions, the Viabilio Index™, the full analysis, the viability report and the invoice. Once the assessment is submitted, the answers are final and the project can no longer be adjusted; to analyse another scenario, buy a new Individuel evaluation. The Entreprise subscription, on the other hand, includes unlimited projects and edits.

Question 6

Does editing an existing project count as a new analysis?

Accepted Answer

No. You can adjust, update and re-assess an existing project as often as needed: it never reduces your quota. Only creating a separate new analysis uses one.

Question 7

Can I compare several projects or scenarios?

Accepted Answer

No: the dashboard is reserved for the Entreprise subscription. Individuel covers a single evaluation with its viability report and invoice, with no dashboard and no history. Entreprise adds the full dashboard, advanced comparison of projects, versions and scenarios, viability index tracking and a smart action plan.

Question 8

How does the dashboard work?

Accepted Answer

The dashboard brings together your projects, analyses, reports and invoices. You can open each project, edit its answers with instant recalculation and download its documents. It is reserved for the Entreprise subscription: neither Demo nor the Individuel purchase includes dashboard access.

Question 9

What does the viability report contain?

Accepted Answer

The viability PDF report includes the cover page with the viability index, the executive summary, the 6-dimension analysis, the market study (catchment zone, local demographics, competition and capturable share), your strengths, identified risks, priority recommendations and the conclusion. Entreprise adds deeper analysis sections and strategic recommendations.

Question 10

How long does an assessment take?

Accepted Answer

Plan for about 10 minutes for the demo. The Individuel and Entreprise take longer: they add advanced questions (e.g. LTV/CAC, barriers to entry, working capital) for an in-depth analysis.

Question 11

How is the score out of 100 calculated?

Accepted Answer

Each question is rated on a scale and weighted according to its importance within its dimension. The overall score is a weighted average of the 6 dimensions, together with strengths to consolidate, risks to address and concrete recommendations. Viabilio's results are computed using a structured, deterministic methodology: the same answers always produce the same index. Artificial intelligence then steps in to analyse, explain and contextualise those results, and to formulate recommendations tailored to the project. Full details on the Methodology page.

Question 12

Does artificial intelligence decide my score?

Accepted Answer

No. Neither the Viabilio Index™, nor the dimension scores, nor the financial indicators are chosen by AI. They are computed server-side by the Viabilio methodology and by defined mathematical formulas, from the information you provide. AI is used to interpret those results: explain the score, summarise the analysis, surface strengths, weaknesses and risks, then write the professional recommendations, action plan and tracking indicators (KPIs).

Question 13

How are ROI and NPV calculated?

Accepted Answer

Financial indicators are computed from the data provided by the user, using defined financial formulas. ROI (return on investment) equals (sum of the cash flows over the horizon − initial investment) ÷ initial investment × 100. NPV (net present value) equals the sum of each year's cash flow ÷ (1 + discount rate)^year, minus the initial investment. Artificial intelligence is then used to interpret and explain those results. These indicators are included in the Entreprise plan.

Question 14

Which artificial intelligence does Viabilio use?

Accepted Answer

Viabilio runs on Google Gemini 3.6 Flash, called through the Lovable AI gateway. No API key is required on your side: no AI provider account, no key to generate or rotate, and no separately billed AI cost — everything is included in your plan. AI writes the summaries, interpretations, recommendations, action plan and KPIs; it assigns no score and computes no financial indicator.

Question 15

Can I cancel my subscription?

Accepted Answer

The Entreprise subscription can be cancelled anytime and in one click from your dashboard: it stays active until the end of the period already paid for. Individuel is a one-time payment with no subscription to cancel: it covers a single evaluation, final once submitted.

Question 16

What happens after cancellation?

Accepted Answer

You keep full access until the end of the current period. After that, creating new projects and member-only features are disabled, but your account and your documents remain.

Question 17

Do my reports stay accessible?

Accepted Answer

Yes. Viability reports and invoices already generated remain available from your account, even after your Individuel access ends or your Entreprise subscription is cancelled.

Question 18

Can I re-assess a project when information changes?

Accepted Answer

Yes. Update the relevant answers and Viabilio instantly recalculates the viability index and refreshes the report — this adjustment never counts as a new project. Entreprise also keeps the full version history.

Question 19

Does Viabilio replace a traditional market study?

Accepted Answer

No. Viabilio provides an automated, structured market study to quickly assess your project's viability. It is a decision-support tool that makes your assumptions objective; it does not replace an in-depth study by a consulting firm for a high-stakes project.

Question 20

How is my data protected?

Accepted Answer

Traffic is encrypted, payments are handled by Stripe and your projects are only accessible from your account. Viabilio complies with Québec's Law 25 and the GDPR: you can review, export or request deletion of your data from the privacy centre.

Frequently asked questions